Introduction
For a business owner, productivity becomes useful when it improves something people experience: an accurate order, a shorter wait, a dependable delivery or time available for more valuable work.
What is changing?
The September 3, 2026 BLS release reported that nonfarm business labor productivity increased at a seasonally adjusted annualized rate of 1.4% in the second quarter. Output rose faster than hours worked.
What does the evidence show?
Real hourly compensation declined at a 3.3% annualized rate during the quarter. These aggregate measures do not establish what caused the changes or whether a particular technology improved an individual business.
What could it mean for businesses?
Across Georgia’s market corridors, a useful starting point is one repeated task. A distributor might examine order entry; a service business might examine scheduling. Local value depends on whether a change reduces delays or errors while maintaining quality.
What should founders and CEOs examine?
Identify the constraint before selecting a tool. Where does work wait, information get entered twice or an employee need to correct an avoidable mistake? Ask the people doing the work and record the current process.
Where can technology or connected services help?
GiNi’s connected systems and analytics capabilities can support a clearer view of customer inquiries, orders and delivery steps. Explore Measure to connect the business question with an observable result.
What customer value could this create?
Potential value includes clearer updates, fewer corrections and more dependable turnaround. Employees may gain time for judgment, customer care or training.
What should be measured next?
Compare a baseline with a small trial. Track completion time, errors, cost per completed task, customer feedback and employee workload.
Related links
Sources
- BLS: Productivity and Costs, second quarter 2026September 3, 2026 release; second-quarter 2026 reference period.